Contact us

Need some help?
If you have a super or retirement question or if you need help with your account, get in touch with us.
PLEASE NOTE:
Our contact centre is experiencing high call volumes. Members may experience longer wait times than normal. We apologise for the inconvenience. Your super account has not been affected by the recent cyber incident. Find out more on How to protect from super scams. Rest assured that we are monitoring the situation closely and will keep you informed. There has also been some recent market volatility. For more information read our Market Volatility Q&A.
Contact centre and office opening times
Call our contact centre team - 1800 692 877:
Monday - Friday 8am to 6pm AEST (QLD time)
Drop in and see us at the BUSSQ office - 299 Coronation Drive, Milton:
Monday - Friday 8.30am to 5pm AEST (QLD time)
Let us know what you need
Complete the below form if you have a question or need some support, and we'll get back to you in two business days.